Live operating dashboard
Shows parcel activity and, where authorised, revenue, profit, expenses and source-based performance.
All technology
Store control centre
Core platform
Run the whole store from one operating workspace.
The customer sees a helpful local team. The operator needs a reliable view of everything happening behind the counter. Megway’s store workspace brings the main operational areas together so work can be found, assigned and followed without building the business around disconnected spreadsheets and inboxes.
A live view of the store
Today’s parcel activity, finances, mailbox customers, support cases and stock warnings are brought into one management view.
portal.megwayparcels.co.uk
Operator workspace
Northampton control centre
Parcel desk
Bookings, tracking and exceptions
Mailbox rental
Applications, ID checks and renewals
Customer work
Enquiries, tickets and business accounts
Stock and finance
Low-stock and performance overview
Current
Based on the working platform
Connected
Part of one store operating system
Controlled
Core platform
How the workflow operates
A clear route through the work.
The platform turns a multi-step store task into a sequence the team can follow and record.
- 01
Open the dashboard
See today’s parcels and the operational items that need attention before the counter gets busy.
- 02
Move into the right module
Open parcel booking, customer work, mailbox rental, inventory, fulfilment or management tools from one navigation system.
- 03
Control who can see what
Use staff PINs and granular permissions, including financial privacy, to match access to each team member’s role.
- 04
Review the record
Use parcel records, finance summaries and the activity log to understand what happened and what needs follow-up.
What the software can do
Capabilities already represented in the platform.
These are specific functions found in the current Megway software. Availability still follows the approved store setup, account permissions and service scope.
Mailbox overview
Surfaces new applications, pending documents, active mailboxes and identity checks that require attention.
Customer work queue
Connects enquiries, support tickets, live chat and parcel exceptions to actionable records.
Stock alerts
Shows current inventory position and low-stock items alongside wider store activity.
Staff permissions
Uses staff PINs, route-level permissions and protected financial views for safer delegation.
Activity and audit history
Provides an administrative record of staff and management activity for accountability.
Why it matters in a store
Software with an operational purpose.
01
Less operational fragmentation
The team does not need a separate system for every service offered by the store.
02
A clearer shift handover
Open work and recorded actions remain visible when another team member takes over.
03
Head-office-ready standards
The same operating structure can be used to train and support approved locations consistently.
Part of a wider system
This capability does not sit in isolation.
Shared records
Relevant customer, parcel and operating information stays connected across modules.
Permission based
Staff and customers see only the tools their role and account allow.
Operationally controlled
Sensitive functions and financial data remain restricted to authorised users.
Explore the full opportunity
Discuss the software alongside the store model.
The opportunity conversation covers the platform, training, configured services and the proposed location—not software in isolation.