Agent onboarding and records
Stores agent details, operating status, access and the information needed for network administration.
All technology
Agent & network management
Network platform
Support agents, staff and head office through the same platform.
Megway is being built around dedicated stores and a free agent route for suitable existing retailers. The software separates the experience for each role while keeping parcel, support and financial records connected to head-office oversight.
Role-specific tools, shared standards
Store staff, business clients, agents and administrators see the tools relevant to their responsibilities.
portal.megwayparcels.co.uk
Network operations
Agent workspace
New shipment
Agent booking workflow
My tickets
Support and courier cases
Earnings
Commission records
Refer a location
Network opportunity lead
Current
Based on the working platform
Connected
Part of one store operating system
Controlled
Network platform
How the workflow operates
A clear route through the work.
The platform turns a multi-step store task into a sequence the team can follow and record.
- 01
Create the right account
Set up the user as store staff, business client, fulfilment client or Megway agent.
- 02
Show the relevant workspace
Route each role to its own dashboard, navigation and enabled tools.
- 03
Record activity and money
Connect shipments, commission, exceptions and settlements to the responsible agent or location.
- 04
Support the developing network
Give head office management tools for agents, access, cases, adjustments and payout cycles.
What the software can do
Capabilities already represented in the platform.
These are specific functions found in the current Megway software. Availability still follows the approved store setup, account permissions and service scope.
Agent shipment workflow
Provides a focused route for agents to create and manage eligible shipments.
Tickets and exceptions
Separates support cases and operational exceptions that require agent or head-office attention.
Earnings and commission
Shows relevant agent earnings and commission records within the agent workspace.
Settlements and adjustments
Supports head-office settlement cycles, adjustments and payout administration.
Role-based access
Keeps agent, client, staff and administrator capabilities separated by account and permission.
Why it matters in a store
Software with an operational purpose.
01
A lighter agent experience
Existing retailers see only the tools needed for their Megway role rather than the full store admin system.
02
Head office keeps oversight
Agent activity, support and financial records remain visible within the wider network platform.
03
Ready for a mixed network
The same technology base can support dedicated stores and the free agent model without presenting them as identical businesses.
Part of a wider system
This capability does not sit in isolation.
Shared records
Relevant customer, parcel and operating information stays connected across modules.
Permission based
Staff and customers see only the tools their role and account allow.
Operationally controlled
Sensitive functions and financial data remain restricted to authorised users.
Explore the full opportunity
Discuss the software alongside the store model.
The opportunity conversation covers the platform, training, configured services and the proposed location—not software in isolation.